Frequently Asked Questions (FAQ)

No documents are required during initial registration. You only need to verify your mobile number and email. However, at the time of your first withdrawal, you'll need to submit a photo ID (national ID card, passport, or driver's license) and proof of address (utility bill or bank statement) for KYC (Know Your Customer) verification. This helps keep your account and funds secure.

No, according to Adda App's rules, only one account is permitted per person, household, address, and device. If we detect multiple accounts, all duplicate accounts will be suspended and all winnings and bonuses in them will be forfeited. Only your main account will remain active. This is done to prevent fraud and ensure a fair playing environment for everyone.

If you forget your password, go to the login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. You'll receive an OTP or reset link. Use it to set a new password. For security, use a strong password of at least 8 characters with uppercase, lowercase, numbers, and special characters.

If you want to delete your Adda App account, contact our Customer Support team. Before deleting your account, make sure your balance is zero and you have no pending bets or bonuses. Once deleted, all your data, betting history, and loyalty points will be permanently erased and cannot be recovered. We recommend temporary suspension instead of account deletion if you just want to take a break.

Adda App supports Bangladesh's most popular payment methods so you can easily deposit and withdraw. We accept bKash, Nagad, Rocket, Upay mobile banking services like these, all major bank cards (Visa, Mastercard), and bank transfers. Each method is fast and secure. Deposits are usually processed instantly with no hidden charges. You must withdraw using the same method you deposited with.

Minimum deposit is BDT 500 and maximum deposit limits depend on the payment method. For bKash and Nagad, up to BDT 50,000 per transaction and no limit for bank transfers. If you're a VIP member, you'll get higher limits and faster processing. New users can claim a 100% welcome bonus on their first deposit. Daily and weekly reload bonuses are also available for repeat deposits.

Adda App provides the fastest withdrawal processing. Withdrawals via bKash, Nagad and Rocket typically 15 minutes to 2 hours are processed within that time. Bank transfers may take 2-5 business days. Remember, your first withdrawal requires KYC verification, which may take 24-48 hours. Once your account is verified, all subsequent withdrawals will be processed quickly. VIP members get priority processing.

No, Adda App does not charge any withdrawal fees. You'll receive the full amount you withdraw. However, your payment provider (such as bKash or your bank) may deduct their own charges which are beyond our control. Typically these charges are very minimal (1-2%). First 3 withdrawals per month are completely free and VIP members get unlimited free withdrawals. We recommend making larger withdrawals less frequently rather than weekly to minimize charges.

Most deposits are processed instantly, but sometimes there can be a 5-10 minute delay. If your deposit doesn't reflect after 30 minutes: 1) Save your payment receipt, 2) Check your bank/mobile banking account to confirm the money was deducted, 3) Contact our 24/7 live chat or Help Center contact us and provide your transaction ID. Our support team will immediately resolve the issue and credit your account.

New users get 100% Welcome Bonus Get up to BDT 10,000. For example, if you deposit BDT 5,000, you'll receive an extra BDT 5,000 bonus and start playing with a total of BDT 10,000. To claim the welcome bonus, Registration Register, verify your mobile number, and deposit a minimum of ৳500. The bonus will be automatically added to your account. Remember, you must meet wagering requirements to withdraw the bonus.

Wagering requirement is how many times you need to bet the bonus amount before you can withdraw it. For example, if you receive a BDT 1,000 bonus and the wagering requirement is 5x, you need to place a total of BDT 5,000 in bets before withdrawing the bonus. Adda App has the industry's lowest wagering requirements - typically 3x to 5x. Terms for all bonuses Terms and Conditions page. Only sports bets (1.5+ odds) and casino games count toward wagering.

Adda App gives you 5-10% cashback on your daily net loss. For example, if you bet ৳10,000 in a day and lose ৳2,000 (net loss), you'll receive ৳100-200 cashback the next day. The cashback percentage depends on your VIP level - the more you bet, the more cashback you get. Cashback is automatically credited to your account at 12 PM daily with no wagering requirements - you can withdraw it directly. Weekend cashback is doubled!

Adda App's referral program is incredibly profitable. You earn Up to BDT 1,000 bonus, plus lifetime commission on every bet made by users you refer. How it works: You have a unique referral link to share with friends and family. When they register using your link and make their first deposit, you get a bonus. You can refer unlimited people and earn thousands of extra BDT every month. Rewards page to find your referral link.

Adda App is Bangladesh's most comprehensive sports betting platform. You can Cricket, football, tennis, basketball, volleyball you can bet on 30+ sports. We have the best odds and markets especially for cricket - covering all IPL, BPL, World Cup, Test, ODI, T20 matches. Live betting is available on almost every match and you can place bets while the game is in progress. Match Odds page to see odds for current and upcoming matches.

Minimum bet amount on Adda App is just BDT 10, which is ideal for new players and those with smaller budgets. Maximum bet limits depend on the sport and market - typically up to BDT 1,00,000 for sports bets and up to BDT 50,000 for casino games. Higher limits are available for VIP members. You can place multiple bets on a single match and create parlay/accumulator bets to increase your odds. Keep your risk under control on each bet and play responsibly.

Yes, Adda App provides completely free live streaming for all registered users. Just log in and watch any match live in HD quality. No additional charges or minimum balance required. We stream almost all major matches including cricket, football, tennis. Along with live streaming, you can see real-time statistics, score updates and live odds changes. Streaming is smoother and loads faster on the mobile app. App Download for a better experience.

All Adda App casino games are completely fair and transparent. We only offer licensed games from world-class providers (Evolution Gaming, Pragmatic Play, NetEnt) that are RNG (Random Number Generator) certified and verified by independent auditors. Each game's RTP (Return to Player) percentage is publicly displayed - typically 95-98%. In live dealer games, you can see the dealers in real time and the gameplay is completely transparent. We do not manipulate any games, and all results are completely random and unbiased.

Adda App mobile app is available on both Android and iOS platforms. Android: Download Page go there and download the APK file. Enable "Unknown Sources" in your phone settings and install the APK. iOS: Download directly from the App Store by searching for "Adda App". The app is completely free and only 30-40 MB in size. You get all website features in the app, plus faster loading, push notifications, and better user experience. Installation guide here will receive.

Adda App is completely safe and secure. Our app uses 256-bit SSL encryption which provides bank-level security. Your personal information, payment details and betting data are fully encrypted and protected. The app undergoes regular security audits and updates. We never store your password and scan for malware/viruses before every release. Passed Google Play Protect and iOS App Review processes. Even better if your device has antivirus software.

Yes, absolutely! The Adda App website is fully mobile-optimized and you can use it from any browser (Chrome, Firefox, Safari). The website has all the features of the app - betting, deposits, withdrawals, live streaming, everything. Just visit https://addaapp.ws and log in. However, using the app gives you faster loading, push notifications, offline bet draft saving, and a smoother user experience. Both the website and app use the same account, so you can log in from any device.

KYC (Know Your Customer) is a regulatory requirement that verifies your identity and age. It prevents fraud, money laundering, and protects minors from gambling. Before your first withdrawal, you'll need to submit a photo ID (national ID card, passport, or driver's license) and proof of address (utility bill or bank statement). A selfie with your face may also be required. Verification typically takes 24-48 hours, and once complete, all future withdrawals are faster. Your information is kept completely confidential and secure.

Adda App uses the highest security standards. We employ 256-bit SSL encryption, firewalls, DDoS protection, and regular security audits. Your password is stored encrypted and cannot be viewed by any staff member. Enable two-factor authentication (2FA) for extra protection. We monitor every login attempt and send email/SMS notifications when logging in from a new device. Your funds are held in segregated accounts at licensed banks, separate from company funds. Never share your password with anyone and change it regularly.

Yes, your personal information is kept completely confidential and secure. Adda App complies with GDPR and international data protection laws. We never sell, rent or share your information with third parties. Your information is only used for managing your account, processing payments and fulfilling legal obligations. Our servers are secure and regularly backed up. For more details, see our Privacy Policy Read the Privacy Policy. You can request to access, modify, or delete your data at any time.